Designing for impact.
Strategy, storytelling, and systems thinking— this portfolio highlights the work that brings them all together.
ESG under fire: how to talk about sustainability without wrecking your reputation
Published by Bowen Craggs, a London-based corporate digital communications consultancy, this article explores how organizations can navigate sustainability communications amid rising scrutiny and political polarization. With a focus on clarity, intentionality, and digital strategy, she outlines five actionable principles for maintaining trust and reputation in a shifting ESG landscape.
Well-being in conservation
The Well-Being in Conservation report explores how conservation initiatives can better integrate community well-being. Through case studies and expert interviews, it highlights the need for flexible, community-driven approaches and offers recommendations to align conservation efforts with social and cultural priorities.
Building a system to improve customer communication
The NYC Department of Environmental Protection (DEP) is enhancing its customer communication systems to better serve over 835,000 accounts and improve public trust. This project focuses on developing a CRM system, streamlining digital engagement, and integrating best practices to improve service delivery, transparency, and operational efficiency.
Quality of Life Innovations (QLI) Program
As a volunteer with the W!se Institute’s Quality of Life Innovations program, I led a workshop introducing high school students to systems thinking, community-centered research, and urban sustainability. The session equipped them to explore local challenges through stakeholder engagement and propose data-informed, actionable solutions—bridging everyday experience with strategic impact.
Scaling the mountains of textile waste in NYC
The article "Scaling the Mountains of Textile Waste in New York City" explores the city's growing textile waste crisis and the challenges of recycling and reuse. It highlights policy gaps, industry roadblocks, and potential solutions, emphasizing the need for systemic change to reduce waste and promote circular fashion.
Experiential Retail & Multi-Market Activations
Amid a brand evolution fueled by new ownership and creative direction, I led localized experiential activations across key U.S. markets for a mid-size Italian luxury fashion house. This cross-functional initiative blended CRM strategy, media engagement, and elevated client experiences to strengthen brand equity, launch new lifestyle products, and drive measurable ROI through immersive, client-first storytelling.
Reimagining Lower Manhattan
The Science of Urban Ecology coursework project utilized VisionMaker to reimagine Lower Manhattan’s ecological resilience through nature-based infrastructure. The study explored solutions which aimed to balance urban development, environmental restoration and economic feasibility.
Meet the woman pioneering sustainable change in fashion
The article "Meet the Women Pioneering Sustainable Change in Fashion" explores the future of ethical fashion through the lens of innovation, policy, and industry accountability. In an interview with Maxine Bédat, the piece highlights legislative efforts, circular economy solutions, and the urgent need for systemic reform to protect consumers and reduce fashion’s environmental impact.
Preparing boards to lead the ESG transition
The ESG Corporate governance coursework proposed an ESG Board Member certification to standardize corporate environmental, social, and governance (ESG) leadership. The project analyzed corporate ESG structures, disclosure frameworks, and regulatory trends, recommending a credentialing system to equip board directors with expertise in sustainability governance and improve accountability.
Global Reporting Initiative (GRI): New Balance
The Sample GRI ESG Report was developed as part of coursework to demonstrate corporate sustainability reporting using the Global Reporting Initiative (GRI) framework. This project analyzed key ESG performance indicators, disclosure best practices, and materiality assessments, applying them to a hypothetical case study. New Balance is not associated with this report.
The UFLPA policy analysis & proposed amendments
The Uyghur Forced Labor Prevention Act coursework analyzed policy in the U.S. legislative response to forced labor in China's Xinjiang region’s fashion supply chain.It proposed amendments to strengthen international diplomatic partnerships with the EU, stronger enforcement, and supply chain transparency to prevent unethical imports.
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